This week on found on the internet! Enjoy :) 3/5

March 5, 2011 § 1 Comment

People Do Not Want to Create Content for Your Brand: “There are many reasons people will choose to engage with you online, and many reasons that they will help you to achieve the aims that you have with your use of social media. The important step is to explore first of all who it is you want to engage in social media, and then to answer to simple (well actually not so simple) questions.”

I’ve Banned the Top Poster on My Forums and I’d Do it Again: “At the time, I knew I was right and was convinced of it, but that doesn’t mean it wasn’t stressful or that it didn’t take up a bunch of my time to deal with.”

Troll or Provacateur? “Trolls are deliberately, provocatively and cynically disruptive. Of course not all provocateurs are trolls. Indeed a forum without a provocateur may be a very boring forum indeed. If a conversation is a little flat or there is very little activity, the provocateur can spark interest by suggesting radical options as a deliberate strategy to provoke a reaction.”

Persistence: “Giving up is easy. Anyone can do that. People do it all the time. I do it. All of us do. We surrender. Persistence, however, is a trick worth nurturing. If you can keep at something, if you can find and rekindle that little spark of faith that you’ll figure it out, then you can rebuild again and again.”

How Members Quit: “Do you remember Quit Facebook Day last year? The media reported on a few thousand people who had promised to quit Facebook. Not many of them followed through. When was Quit MySpace Day? Quit Digg day? Quit Quora day? The people that will really quit won’t tell you first. They will just quit. No warning, no explanation. They won’t delete their accounts, they just wont come back.”

10 Community Manager Tools You Might Not Know

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